The In Focus section of this Newsletter includes a farewell message from the outgoing Chai and an introduction to the Acting Chair of FinCoNet, who will take up the position from July 2023 onwards.
This second 2023 issue of the FinCoNet Newsletter also includes:
- Automating financial service consumer protection in Rwanda through sup-techs
- The Government of Rwanda, in the Official Gazette n° Special of 05/03/2021 published the law No 017/2021 of 03/03/2021 relating to financial service consumer protection that is first of its kind in Rwandan Financial History solely to protect a financial service consumer. The law introduced mechanisms for financial services consumer protection and provides for the regulations and systems that will implement it.
- South Africa’s Financial Sector Conduct Authority (FSCA) publishes Sustainable Finance Programme of Work
- Responsible organisations worldwide are adapting their activities and operations to ensure that they meaningfully contribute to greater positive economic, environmental, and social outcomes in the longer term, including by demonstrating active commitment to achieving the United Nation’s Sustainable Development Goals (SDGs).
- The new Bank of Italy Guidelines on revolving credit
- On 19 April 2023, the Bank of Italy published a set of Guidelines on revolving credit with the aim of drawing financial intermediaries' attention to the main issues in this sector in terms of customer relations and of encouraging conducts aligned with the rules and fair for consumers.
- New rights for consumers in Portuguese retail banking markets – a step ahead in promoting mobility
- On 29 May 2023, a new set of rules was published establishing further rights for consumers in Portuguese retail banking markets and complementing the pre-existing comprehensive legal and regulatory framework regarding fees and charges, and sales practices.